Effective Date: October 9th, 2020
Collection of customer-provided PII.
When you contact Etain, register to receive information via any electronic method, including email, text, or instant message, or order something from our Site, we may collect the PII you provide us, including your name, address, telephone number, email address; Products ordered, as well as any other information that you directly and voluntarily provide Etain. You may always decline to provide such information, with the understanding that it may prevent you from using the Site, or using all the features of the site, or receiving responses to your inquiries or other information of interest. Etain uses commercially reasonable data collection, storage and processing practices to protect Site-disclosed PII from unauthorized disclosure or access.
Collection of non-PII provided by customers.
In order to enhance and improve our service, the Site and our customers’ experience, Etain may automatically collect non-PII about you when you interact with our Site. Such information may include customer browser, computer and operating system information, demographic data, and historic Site use data. Etain may also use “cookies,” which is data passed from your browser to the Site. Cookies are used to track data and Site usage, and you may decline to accept them. Please understand that if cookies are declined, all portions of the Site may not fully operate.
Site use and information regarding minors.
Etain does not permit the use of the Site by persons who are under the age of eighteen (18) years, and it does not collect information as to such persons. If Etain learns that any Site user is a minor, it will promptly delete any PII associated with that customer. We ask that no PII be provided to us on the Site as to any minor, although a non-minor caregiver may provide his or her own PII in the course of caring for a minor.
Retention of information.
Etain is under no affirmative obligation to retain information collected from the Site for any specific period of time and will retain information for a period of time that it believes to be useful. Etain does not trade in, or sell or otherwise transfer for gain any customer PII derived from our Site to any third parties, although it may engage third-party companies to assist it in analyzing the ways in which our customers use the Site.
However, customer PII provided to the Site may be disclosed to a third party if Etain is mandated to do so via a legal requirement, such as a statute, regulation, or court order, or if such information is necessary in support of a criminal or legal investigation or action.
Transfer of information to corporate successors.
If Etain is restructured, acquired or merged with another company, or in the event of insolvency or dissolution, your information may, to the extent permitted by law, be transferred to the new owners as a business asset. If that occurs, such acquiring company acquires will also assume the rights and obligations regarding your PII as described in this Policy.
Withdrawal of consent.
By providing us your email address and opt-in for additional information about us and our products, you are granting us permission to send you emails about our Company, new products and other updates. You may stop these emails at any time thereafter by clicking the “Unsubscribe” link at the bottom of each email.
Alternatively, you may email your request that we discontinue contacting you via email, or even request deletion of your PII stored by Etain, if any, by contacting us at email@example.com or mailing your request to:
P.O. Box 494 Katonah, NY 10536
If you have any questions about the Policy or our operation of the Site, please contact us at firstname.lastname@example.org or at the following address:
P.O. Box 494 Katonah, NY 10536