Etain’s patients are our top priority. All patients are unique and have different needs and reasons in seeking palliative care through medical marijuana, our mission is to ensure that all patients receive the best possible treatment and information that we can offer. Information on this page is collected for Current and Prospective patients in the New York medical marijuana program. All information is taken from regulations posted on the Department of Health Website and Article 33 Title 5-a of the Public Health Law.

Doctor's List

The Department of Health has published a preliminary list of doctors that are registered to recommend medical marijuana in New York. The list is on the New York State Department of Health Website and can be found HERE.

Current Patients

Patients that are currently registered in the New York medical marijuana program can visit Etain Dispensaries to speak with our pharmacists and pick up medications.

Visiting our Dispensaries

Etain is currently accepting both walk-ins and appointments at all of our dispensary locations. Patients are strongly encouraged to schedule  an appointment ahead of time, scheduled appointments have priority over walk-ins. To schedule an appointment follow the button below or call (914) 437 7898 for more information.

Upon entering an Etain dispensing facility you will be greeted by our security and reception personnel. Our security personnel will request to see documentation of your participation in the New York medical marijuana program.

When you visit please bring the following forms of documentation with you:

● Your New York medical marijuana program registry ID card
● Your doctor’s recommendation for medical marijuana
● Your New York driver’s license

Patient Certification Expiration

Expiration Dates:

Patients who have successfully registered with the New York State Medical Marijuana Program will have the following documents:

  • A Patient Certification issued by a doctor
  • A Patient Registry ID Card

Both of these documents expire up to a year from the original date of your doctor’s certification, except in the case of terminal illness. Be sure to check the date of expiration on your certification and registry ID card.


You can ask for an updated recommendation from your doctor prior to the expiration date of your Registry ID card. This updated recommendation will then be linked to your Registry ID card and would not expire until up to a year from the date it was issued.

If your recommendation has expired you will need to do the following:

  • Contact your doctor for an updated recommendation
  • Reapply with the Department of Health for a new ID card

If you have any questions about the above information you can contact us any time:

Prospective Patients

Applications to become a registered patient are now open, please consult the Department of Health Patient Portal for more information on applying.

Who is a Qualified Patient?

Qualified patients must have a serious disease which may benefit from Etain medical marijuana treatments. Patients with the following conditions may qualify for treatment involving medical marijuana:

A qualified patient’s diagnosis must include one of the following symptoms, which must be clinically associated with their condition:


● Cancer
● Chronic Pain
● HIV infection or AIDS
● Amyotrophic Lateral Sclerosis (ALS)
● Parkinson’s Disease
● Multiple Sclerosis
● Spinal cord injury with spasticity
● Epilepsy
● Inflammatory Bowel Disease
● Neuropathy
● Huntington’s Disease
● Post-Traumatic Stress Disorder (PTSD)
● Other future conditions as specified by the commissioner


● Cachexia or Wasting Syndrome
● Severe or chronic pain
● Severe nausea
● Seizures
● Severe or persistent muscle spasms
● Other future symptoms as specified by the commissioner

If you are unsure whether you qualify, speak to your doctor or contact the Department of Health for more information.

Becoming a Certified Patient

Qualified patients may become certified through doctors registered with the Department of Health. Only certified patients may register to receive Etain medical marijuana products in New York State. Certification from a registered doctor includes a diagnosis of both the disease and associated symptom which qualify a patient for medical marijuana treatment as listed above. Specific information about registered doctors can be found on our Doctors page.

Obtaining a Registry ID Card

Certified patients may apply to become registered in the New York State Medical Marijuana Program. Only registered patients will have access to Etain medical marijuana treatments. Registration is now open, and information about initiating the process can be found through the Department of Health Patient Portal. Applications can be submitted through a patient account with My Online Services once all steps for application have been completed. What follows is a summary of steps required to become a Registered Patient in New York State:

Basic Requirements:

● Registered patients must be a resident of New York State or be receiving care and treatment in New York State;
● Registered patients must possess a certification issued by a registered practitioner.

Application For A Patient ID Card

Certified patients may apply to the Department of Health for an ID card giving them access to Etain medical marijuana products. Patients may specify up to two (2) caregivers in their application who may assist in accessing and dosing medical marijuana treatments. Patients under the age of 18 must have a parent or legal guardian over the age of 21 submit an application on their behalf. Patients under the age of 18 must have a caregiver who is over the age of 21 and a parent, legal guardian, or someone specified by a parent or legal guardian. Applications for an ID Card will be reviewed by the Department of Health within thirty (30) days of receipt. Patients submitting applications with incomplete or inaccurate information will have thirty (30) days from notification by the Department of Health to correct or include information in their application.

Application For A Caregiver ID Card

Caregivers are an essential component of treatment programs for serious and terminal diseases, and can assist patients in administering medical marijuana products. Individuals selected as designated caregivers by a registered patient must apply to the Department of Health for an ID card in order to assist patients with medical marijuana treatment. Registered caregivers may not be actively caring for more than five (5) Registered Patients at a time.